Our warranty covers only the core engine assembly, which includes the block, heads, pistons, and other internal components. External parts such as sensors, cables, electronics, and other auxiliary items are not covered under the warranty but may be included with the engine for convenience.
We strive to provide high-quality engines and transmissions. However, since these are used products, their appearance cannot be guaranteed. If you notice discrepancies, contact our support team at (321) 405-5506. To prevent delays, please avoid declining shipments, as it complicates warranty claims.
Orders cancelled after 24 hours of purchase will incur a 30% restocking fee along with two-way shipping costs if the product has already shipped. We recommend reviewing your order carefully before confirmation.
For warranty-certified returns, Superior Auto Parts INC will reimburse shipping costs. Customers must allow us an opportunity to address issues with replacements. Refusing an approved replacement will be treated as a cancellation, and a 30% restocking fee will apply.
Using VIN data, we ensure compatibility with your vehicle. However, minor adjustments may still be necessary. In cases of proven incompatibility, our return policy covers the issue. If incorrect information is provided during the order, customers are responsible for additional shipping costs and price differences.
Issues with a purchased engine must be reported within 60 days of delivery. Approved claims may result in either a replacement or a full refund. Warranty claims cannot be initiated after the 60-day window.
For assistance or concerns, contact our support team promptly during the warranty period. Delaying action might limit available options for resolving your issue.
Superior Auto Parts INC is committed to ensuring customer satisfaction and a smooth resolution process for all claims.